FAQ
The list of products will be downloaded in Excel file by clicking [Setting] > [Export to Excel].
There is no way you can combine the group by yourself. Please contact us and we will assist you.
You can leave your team by clicking [Member] > [Select member].
The barcode scan will be activated by downloading the barcode scanning module. Please check your internet connection and try again.
Free customers can register up to 50 items and premium customers can register up to unlimited numbers.
You can set up the date to get a notification by clicking [Category] > [Setting].
Even if you change the device, you can still use existing account from your previous device.
Please check your network connection.
Please turn off-on your mobile device completely and try the BEEP barcode scanner again.
If the error still occurs, we recommend checking your Google Play Service app. The Google Play Service should be installed by your device manufacturer. https://play.google.com/store/apps/details?id=com.google.android.gms If the Google Play Service is up to date, please clear pre-downloaded data from the app, Setting > Apps > Google Play Service -> Storage -> Manage Space -> Clear All Data After this step, if you launch BEEP application and you will see the same message, “Unable to use barcode scan feature”. In this step, the Google Play Service downloads the barcode scanning module in the background, so after a few minutes, you can use the barcode scanning feature. Please keep in mind, a stable internet connection is necessary because the barcode scanning module needs to be downloaded from Google Server.
If such an error still occurs, please contact our customer service.
