FAQ

Can I download the managing product lists to Excel?

The list of products will be downloaded in Excel file by clicking [Setting] > [Export to Excel].

Can I combine my group as one?

There is no way you can combine the group by yourself. Please contact us and we will assist you.

How to withdraw from the group?

You can leave your team by clicking [Member] > [Select member].

What can I do when I am getting an message saying 'unable to scan the barcode'?

The barcode scan will be activated by downloading the barcode scanning module. Please check your internet connection and try again.

Is there a limit on product registration?

Free customers can register up to 50 items and premium customers can register up to unlimited numbers.

How to manage the notification?

You can set up the date to get a notification by clicking [Category] > [Setting].

Can I join my existing group with a different device?

Even if you change the device, you can still use existing account from your previous device.